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How can I buy hand-woven Persian carpets
and rugs
from TabeshCarpet.com? |
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It’s easy! We offer two convenient ways
to shop.
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Via Tabesh Carpet
C0. through our 100% secure shopping
service. This is easy and always available for your shopping
convenience. We have state of the art technology including
secure server encryption technology to protect all of your
personal credit information.
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Via our call center at +98
915 115 0474. Just call and one
of our helpful, knowledgeable customer care representatives
will take your order over the phone. Our hours of operation
are: 24/7
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How do I create a
Personal Wish List? |
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A personal wish list is a great way to
save carpets to look at later or to email to family or friends.
Click the “Add to wish list button” on the Rug Details page
located on the far right column.
To see your selections, simply click on the icon at the top
right of any page, called Wish List, and you will see all of the
carpets. There is an easy to use comment section and you can
email your list to a friend or family member.
Your selections will remain indefinitely in your Wish List or
until the carpet is sold. You do not have to register with us to
enjoy this useful feature.
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How does our
pricing work? |
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We’re often asked how we can afford to
offer these authentic, handmade Oriental and Persian rugs at
such affordable prices. The answer is simple... at TabeshCarpet.com
there are no middlemen.
In world ,there are generally more layers of
middlemen between them and the source of the rug and this adds
significantly to the price .
Our buy-direct / sell-direct philosophy means that we eliminate
most of these middlemen and bring the rug to you at a price
lower than the wholesale price most rug dealers pay. |
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What methods of
payment does TabeshCarpet.com accept? |
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For your comfort & convenience,
Tabesh Carpet Co. accepts a wide variety
of secure payment methods ?both online and off. We currently
accept Visa, MasterCard, American Express, Diner’s Club and
Discover, as well as International Money Orders in US Dollars.
But, If you want to buy carpet the better price , you can send
by wire bank transfer, so that ;you get 15% save money,
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How can I be sure
that both my credit card number and personal financial
information is kept safe when making a payment to
TabeshCarpet.com?
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Goods and services provided by Tabesh Trading Co. Sold by
2CheckOut.com Inc. (Ohio, USA).
Authorized credit card by:
www.2checkout.com (Privacy
security reliability and services)
Our secure server software is among the
best available today for secure commerce transactions. All information transmitted is first encrypted using a 128-bit SSL
(Secure Socket Layer). This is industry standard and offers the
highest level of encryption possible, which means you can
breathe easy- all communications between your web browser and
our site’s servers are always private and secure. |
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How do I view my
orders? |
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From the homepage of the site,
after login in the top right of any page and enter your email
address and password then select My
Cart at the left of any page (12th icon in Red area ) you can
see selection of options will be presented, and check your
order History. |
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What shipping
options are available to me as a TabeshCarpet.com customer?
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Tabesh Carpet Co. uses airport
cargo, ship cargo or trucks of transportation for B2B customers
as its primary
source of transport. Tabesh Carpet Co. customers may choose from Basic
Ground shipping, Express Ground shipping, Second Day Air, or
Next Day Air shipments. Please note that only those orders
shipped via Basic Ground shipping, free shipping
within the world.
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How much will I
have to pay for shipping? |
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Free shipping is available on all orders
shipped via airport cargo Regular Shipping option to addresses
for 1 to 5 pieces.
For another shipping options, additional charges may apply.
(contact by B2B customer) |
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Do you ship to APO/PO
Boxes? |
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We regret that at this time we are unable
to ship our products to APO or PO Box addresses. |
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How long does
shipping take? |
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For those orders shipped via
airport cargo, you may generally
expect your delivery to arrive within 1 to 3 weeks of order
processing. Please note that consignments orders held in an
overseas inventory may take longer to arrive.( For B2B customer) |
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Do I need to be at
home to accept my delivery when it arrives?
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From
airport in your city or country will contact you for give the
carpet or you can asking them near the time arrive .We realize that you may not necessarily
be home when your delivery arrives. finally; We will contact to
you when arrive your carpet. |
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Can I track my
order while in shipment? How? |
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After you have placed your order, you
will receive a confirmation email from Tabesh Carpet Co. Once your
order has been shipped, we will contact you again with the
necessary shipping/tracking information. You may use that
information to contact airport cargo in your city to track your shipment
by confirmation number.
Alternatively, you may contact cargo to check the status
of your order. |
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How will I be
contacted if I don’t have an email address?
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You do not need an email address to order
a rug from us. Once your order is placed online or via phone,
you will receive a phone call from our Customer Care department
with details regarding your order details. |
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How is my rug
packaged for safe shipment? |
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Your rug will arrive tightly and
carefully wrapped to best preserve it during its journey from
Tabesh Carpet Co., to your address. While wrapped in its original packaging,
the rug may appear to be quite small in comparison to what one
might expect. Don’t be fooled by its small package size!
Following a thorough wash and dry process, your rug is folded up
as small as possible before being rolled up tightly for safe
packaging and shipment. |
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What happens if my
rug is damaged or lost while in transit to me? Who is
responsible? |
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Because of the way our rugs have been
packaged, and because of our long-standing relationship with our
trusted transport provider, please note that damage and/or loss
during shipment is a rare occurrence. Nonetheless, Tabesh Carpet
Co.
takes careful precaution to ensure our customers are
inconvenienced as little as possible under such circumstances.
That means full insurance coverage has been provided by
Tabesh Carpet Co. and insurance Co. when sending the shipment in
cargo. |
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When I un-wrap my
rug I see slight folds & creases. How can I get rid of them?
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Because your rug has been folded and/or
rolled up tightly for safe and efficient transport, you’ll note
that in some cases the rug may curl along edges, or show creases
along lines where it has been folded. Never fear- to remove the
curl? simply place something heavy (but safe!) like a stack of
books on the curling edge. After a few days, the rug will lay
flat, as it should. Ridding your rug of any creases is even
easier. Simply allow for regular traffic over the rug, and
creases will be put to an end shortly following its debut.
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What if I don’t like the rug after I
receive it? |
Customer Satisfaction is our #1 goal at
Tabesh Carpet Co. We stand behind every rug we sell. Your
satisfaction is completely guaranteed with our 180-Day
Satisfaction Guarantee. If, for any reason you are not 100%
satisfied with your purchase, return it within 180 days and we
will exchange it or refund the purchase price, whichever you
prefer.
Please Note: It can take up to 2-3 weeks for a
credit to appear or 4-6 weeks to receive a refund check.
Shipping costs on all returns going back to the
Tabesh Carpet Co.
warehouse are the responsibility of the
customer except in cases where the rug may be defective. We
recommend that packages be sent back to us with cargo or any other carrier that can track and insure its
packages.
Make sure to call or email us with the tracking number so
that we can track the package for you and issue credit
immediately upon arrival.
Please be sure to completely
wrap your returns in the original packaging or equivalent and
use tape to secure it. Please MAKE SURE to print the number
of the rug and your name on the package.
Please note that we inspect the rug upon arrival and items
that have been soiled or damaged may be refused or cause you to
incur additional fees. We will not accept rugs that have been
visibly damaged or soiled. No refunds will be given after 30
days.
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How do I
maintain my rug? |
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Before discussing different ways of
maintaining a rug, it is important to mention that even though a
handmade rug is a work of art, it is made to be used and walked
on. Traditionally, handmade rugs, especially in the Middle East,
were the only type of furniture; people slept, ate, and sat on
them. Older rugs are expected to look worn. With usage, as the
top layers of pile (in most cases wool) break, the pile looks
shinier and smoother, and with light exposure the colors look
more harmonious. With proper use, handmade rugs generally become
more valuable. Remember that handmade rugs are not easily
damaged, so enjoy your handmade rug without any worries.
- Follow the instruction below and you will enjoy your rug
for generations: Every two to three years wash the rug
professionally. It is important to have it washed
professionally because as the rug is used, dust, dirt and
broken fiber get into the foundation. Do not take the rug to
general carpet-cleaning companies because the techniques and
chemicals they use for wall-to-wall carpets may not be
appropriate for handmade rugs.
- In case of soft drink or alcohol spill, apply salt or
baking soda to the spot for a few minutes to absorb the color
of the drink. Then vacuum off the salt or baking soda. After
vacuuming, use a wet towel to gently wipe the stain in the
direction of the pile. You can wet the towel with regular or
carbonated water. Be gentle; do not scrub the rug.
- In case of water spill, dry the wet spot immediately with
a hairdryer on warm temperature. Try to dry both sides of the
rug if possible.
- Vacuum or sweep your rug regularly. Use suction in the
direction of the pile. AVOID USING A BEADER BAR since it will
ruin the pile of the rug. Be very careful so that the fringes
do not get pulled or sucked in by the vacuum cleaner.
- For old stains, take the rug to a professional handmade
rug retailer. Do not try to clean old stains yourself.
- Rotate your rug 180 degrees every few months depending on
the extent of traffic. Rotation can be helpful since all parts
of a rug can be exposed to light equally so that the colors
fade evenly. When colors are exposed to the sun evenly, they
become harmonious and the rug ages nicely, but if different
parts of the rug receive unequal amount of sun exposure,
overtime, one side might look over faded and one side too
bright. Also, rotation can distribute the traffic evenly as
well. All parts of the rug should be exposed to equal amount
of traffic so that the pile wears evenly.
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How to choose
professional carpet cleaning services? |
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As a general rule, the safest
recommendation we offer regarding cleaning any type of rug is to
have it done professionally using the steam extraction method.
Be sure your cleaner knows how to clean your particular type
of rug. Cleaning a hand-made oriental rug is very different from
cleaning wall-to-wall carpet!
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Inspect the rug with the cleaner. Note existing stains and
damage before it is cleaned.
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Get a signed receipt for the work to be done and a
guarantee, if possible, that it will be done.
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Make sure the cleaner can afford an insurance claim should
something go wrong.
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What are
consignment pieces? |
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Our consignment pieces are rugs that are
held in an overseas location. Once your order is placed,
Tabesh Carpet Co. will confirm your order within 1-3 business days. Upon
confirmation this rug will be delivered within 2 to 4 weeks.
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What is the pile of
the rug? What is it made of? |
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Pile refers to the material (fiber) used
for weaving rugs. Only natural fibers are used in handmade rugs.
The main pile materials are wool, silk and occasionally cotton.
Sometimes, goat and camel hair are also used. In general, the
same material is used for both by nomadic and village weavers.
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How thick is the
pile of a rug? |
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Thickness of pile varies from rug to rug.
It usually up to the weavers? discretion to trim the pile as he
desires. However, as rule of thumb, city rugs are trimmed lower
(almost one to one and half Centimeter) and the tribal rugs are
trimmed longer (up to two and half centimeter). City rugs
usually are very creative in the nature of design and are full
of curvatures and complex images. In order to show the design
sharply the weaver must trim the pile low (if long they wool
treads will mingle and will show a very messy pattern). However,
the tribal rugs have very simple geometric design which can be
trimmed longer. These nomadic people use the rug a tool of
protection and they must be thick to prevent the cold to
penetrate through the rug. |
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What is the
Foundation of the rug? What is made of? |
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Foundation refers to the basic structural
components of handmade rugs. These components consist of
warps and wefts that is often cotton.
Wool is used as a foundation material in some nomadic and
village rugs because wool is readily available to these weaving
groups. Silk is generally used in foundation of rugs with silk
piles. Rugs with silk foundation and pile are very exceptional
and expensive. These rugs are light in weight and are very
finely knotted. Silk is a very good foundation material because
it is very strong and keeps its shape.
Warp - Warps are vertical strands of fiber which
stretch from the top to the bottom of the rug. Warps are an
extremely important component because the knots are tied to them
and the weft strands are passed (woven) through them. Even
tension of all warp strands is essential in producing a rug
without wrinkles.
Weft - Wefts are horizontal strands of fiber that are
passed (woven) through the warp strands. Unlike the warps, wefts
are not structured prior to weaving. They are added before and
in between the rows of knots to secure the knots in place. Each
side of the rug, where the wefts begin and end, is called
selvedge. |
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What is Fringe?
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The extensions of warp strands are rug
fringes. Fringes are knotted at the ends to ensure that the
wefts and the knots do not unravel. |
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Why do the fringes
of the rugs vary? |
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The exact length of the fringes of
handmade rugs was a choice made by the weaver of that particular
rug or the client for whom it was made. Some are trimmed short,
some long, and in older pieces are braided or non-existent. The
type or length of the fringe of the rug has little to do with
its value or quality. |
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How do I determine
the age of a rug? |
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The approximate age of each rug should be
stated in the rug's description. Generally, rugs are placed into
categories including new, semi-antique and antique. The older
pieces are usually higher in retail value. Some antique pieces
are on display in museums around the world with a price tag of
over a million dollars, and some are priceless. |
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What do you mean by
the age of rug? Is the rug been used before this?
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The age attribute specifies how old a rug
is. There are three major timelines: New (0-30 years),
Semi-antique (30-70 years) and Antique (70 years and up). We
cannot tell you if the rug has been used before or not since
there has not been a log for these rugs. Sometimes the rugs will
stay in the Bazaar of Tehran moving from one merchant to
another. However, Tabesh Carpet Co. guarantees that the rugs are
inspected by our trained inspectors and are professionally
cleaned prior to exporting to world. Please note that aged rugs
are more expensive and Persian rugs are made very durable so
they can last for generations. |
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What do you mean by
the condition of the rug? |
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The condition of a rug is an important
element because it affects the beauty and value of the rug.
Handmade rugs are classified according to their overall
condition. In the handmade rug industry these conditions are
Excellent, good, repaired, stained and low pile. |
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What does repaired
mean? |
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Generally all of
our rugs are in superb condition. Some older pieces may have
had slight repairs done to them, but this is normal in older
rugs. In such cases, the condition of the rugs will be
mentioned. The repair should not be noticeable and should
not devalue the rug in any way. Almost any rug can be
repaired and restored to its original condition. Also,
please note that repairing a handmade rug, similar to
weaving, is very time consuming and labor intensive; as a
result, repair can sometimes be costly. |
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What does low pile
mean? |
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Some older pieces may have a low pile,
but that wear often adds to their value. As is the case with
wine, a good rug matures with age. |
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What is the
difference between good and excellent rug?
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An excellent rug is a rug in excellent
shape with no stains, tears or holes, and no previous repair
work. Since handmade rugs are very durable, most rugs are in
fine condition. It is very easy to maintain a rug in its
excellent condition.
A good rug is a rug that may have undergone or may require some
minor repair because of a few broken or torn warp strands, knots
or fringes. If repair is needed, it should be done by a
professional rug retailer. |
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Why do handmade
Oriental and Persian rugs occasionally have imperfections in
regards to symmetry or size? |
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A famous Persian proverb states: “The
Persian carpet is perfectly imperfect, and precisely imprecise?
This phrase comes from their important belief that only God can
create perfection. Therefore, to make a perfect rug would be
flying in the face of the Almighty! Fortunately, most of these
'imperfections' are very small details of pattern, like an extra
leaf on a tree, or one flower of a color different from all the
rest. In tribal pieces most variations are not intentional, but
simply due to the fact that it is much harder for nomadic
weavers to operate than it is for city weavers. The looms used
in rural areas are usually very basic horizontal looms placed on
the floor, which makes it much more difficult to weave a
perfectly symmetrical rug. By definition nomadic weavers migrate
according to the seasons, and slight variations might also be
caused by temperature changes and by the constant dismantling
and re-assembly of their primitive looms. It is important to
expert rug buyers to know that these items are hand-made and may
have slight imperfections, as this can often increase their
value and interest and is what many experts are looking for.
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What KPSI mean?
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KPSI stands for Knots per square inch and
determines the number of knots in one square inch of the rug. It
represents the overall number of knots used in creation of a
handmade rug. Usually, City rugs have higher KPSI since they
have more detail and they use finer wool. Tribal rugs have lower
KPSI since their design is more simple and geometric.
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How many knots per
square inch are there in your rugs? |
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The knot count per square inch is a
unique number for each rug. This number could range from 60 to
1400 KPSI depending on the material used and the skill of the
weaver. Generally, the higher the knot count, the more valuable
the rug. |
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What is the layout
of a rug? |
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Layout is the overall arrangement of
motifs or objects woven into a rug. Motif is any single form or
interrelated group of forms which make up part of the overall
design. All rugs can be divided into three major layouts of
all-over, medallion, or one-sided.
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What is one-sided
layout? |
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In this layout, the design is woven in
one direction. Therefore, the rug can be properly viewed only
from one side, similar to a photograph. For this reason, this
layout is also known as one-directional. Prayer and pictorial
rugs fall into this category. |
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What is all over
layout? |
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In this layout, there are no dominant or
central designs. The motifs on the rug are spread throughout the
rug. Sometimes they are connected and sometimes they are
separate. Usually a single motif or a group of motifs is
repeated throughout the rug. The motifs could be small and
repeated many times, or large and repeated only a few times. The
Persian name Afshan, which means scattered, has been given to
the all-over layout. Some common designs that fall under this
layout are repeating, endless repeat, and paneled. |
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What is the
Medallion layout? |
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In this layout, a large centerpiece
called medallion is the center point of the design. In Persian,
this centerpiece is called Torag. The medallion layout is by
far the most frequently used layout in every handmade rug
producing country. |
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What is the field
of the rug? |
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Field of a rug is the main central part
of the rug which contains the medallion, motifs and the corners
of the rug. Usually the color of the field has the dominant
color in the background of the rug. The background color is the
underlying color of the entire rug with the exception of the
border. The most widely used background colors are red, blue,
beige, and yellow. |
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What is the border
of the rug? |
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Border is the outer part the rug which
surrounds the field of the rug. The border consists of an
internal and external border. The internal border encloses the
field and the external border encloses the whole rug which is
secured by Selvedge. The border color is not as readily
distinguished as the background color. Major border colors are
red, blue, beige, yellow, and green. |
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What do you mean by
the make of the rug? |
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Make is the actual location where a rug
is produced. A rug produced in Iran may be Persian style and
could be sold under the name of its style. At the same time, a
rug could be woven in the same exact place where its style first
originated. Therefore, sometimes the style and the make have the
same name, and sometimes they have different names. When you are
buying a handmade rug, you need to know both the name of its
style, and its make because make could be a factor in the value
of the rug. |
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What do you mean by
the style of a rug? |
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Style of rug is the design or the look of
the rug that the associated to the region, city or the village
that they make the rug. Persian styles are the most diverse
styles worldwide. There are over fifty different Persian styles
woven in Iran and other countries such as India, Pakistan,
China, and some European countries. Some well-known Persian
styles include Afshar, Arak, Ardabil, Bakhtiari, Bijar, Esfahan,
Farahan, Ghouchan, Hamadan, Heriz, Joshaghan, Kashan, Kerman,
Kermanshah, Lilian, Malayer, Mashhad, Nain, Najafabad, Natanz,
Qashghai, Qazvin, Qum, Ravar, Sabzevar, Sarab, Sarouk, Senneh,
Serapi, Shiraz, Sultanabad, Tabriz, Tehran, Varamin, Yazd and
Zanjan... |
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How is the wool
dyed? |
 The process of changing the natural color
of materials such as wool, silk, and cotton is called dyeing.
There are two types of colors: natural colors and synthetic
colors.
Natural Colors
Until the late nineteenth century only natural dyes
were used for coloring weaving yarns. Natural dyes include plant
dyes, animal dyes, and mineral dyes. Plant dyes come from roots,
flowers, leaves, fruit, and bark of plants. Below are some
examples of plants used as dyes:
- Woad: mustard family
- Indigo: blue family
- Saffron safflower, sumac, turmeric, onionskin, rhubarb,
weld, and fustic: yellow family
- Madder, Redwood and Brazilwood: Red Family
- Catechu dye, oak bark, oak galls, acorn husks, tea, and
walnut husks:
Brown and Black family
Please note that all the primary natural colors could be
mixed to produce a wide variety of secondary hues. Today,
natural dyes are still used in some traditional dye-houses and
villages where natural sources are readily accessible.
Synthetic Colors
In the mid-nineteenth century, due to increased demand for
handmade rugs increased in the West, their production increased
in the East. The need for easy-to-use and less expensive dyes
with wider range of colors caused the development of synthetic
dyes in Europe, especially in Germany. Synthetic dyes were soon
imported to Iran. The first synthetic dyes were synthetic
aniline dyes which were developed in the 1850s. Synthetic
aniline dyes made from coal tar were brilliant, inexpensive, and
easy to use; however, they faded rapidly with exposure to light
and water. In 1903 Nasser-e-Din Shah, the Persian king of Qajar
Dynasty, banned the use of aniline dyes in Iran. Persian weavers
discontinued the use of synthetic dyes until the modern
synthetic chrome dyes were developed in the years between the
First and the Second World Wars. Chrome dyes are stable (any dye
that retains its intensity despite exposure to light and water),
and are produced in an infinite variety of attractive colors and
shades. Today, mostly chrome synthetic dyes are used for
coloring weaving yarns. Natural dyes are used in places where
they are easily obtainable. We could be confident that today
whether we buy a rug made from natural or synthetic dyes, it
will only improve with time. |
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What are patterns?
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 Pattern is the way lines are used to form
shapes on a rug. The main patterns of rugs are
curvilinear, geometric, and pictorial.
Curvilinear
Patterns created with smooth curving lines are called
curvilinear. Curvilinear patterns can be seen in all three
layouts of all-over, medallion, and one-sided. Creation of
curves generally requires a higher knot density. However, a high
knot density does not automatically result in a curvilinear
pattern. Kerman, Kashan, Isfahan, Nain and Qum styles are good
representations of the curvilinear pattern
Geometric
Patterns created with straight lines are called
geometric. Their designs are created mostly with right angles,
diagonals, triangles, and other geometric shapes. Geometric
patterns can be used in all three layouts of all-over,
medallion, and one-sided. Most geometric rugs are predominantly
woven by nomadic tribes and village groups. The ones woven by
nomads are simpler and the ones woven by villagers can either
have simple or very complex motifs such as geometric rugs of
Heriz style, which are very intricate. Baluchi, Turkoman, Hamdan,
Heriz and Gabbeh styles are good representations of the
geometric pattern.
Pictorial
Pictorial rugs portray people and/or animals and are
usually based on history and mythology. Pictorial rugs are a
special and less common pattern and sometimes they consist of
one or more famous figures and sometimes they depict a famous
historical event. Pictorial rugs should not be mistaken with
all-over hunting scenes. In pictorial rugs people and animals
are the main design. In all-over hunting scenes, they are the
supplementary decorative motifs. |
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What are the
benefits of using under-padding? |
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Under-padding has many benefits for your
rug. It holds the rug securely in place to prevent slipping,
adding cushioning and luxury, and allowing for easier vacuuming.
Under-padding also prevents pile crush, protects rugs from the
effects of sharp objects like heels, and generally extends the
life of your rugs. Its use is highly recommended. |
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